Shipping policy
📦 Shipping Policy
At 10on10Foods, we strive to deliver the freshest products to your doorstep in a timely manner.
Shipping Locations:
We currently offer shipping across select regions in India. Please enter your postal code at checkout to confirm delivery availability in your area.
Delivery Time:
Orders placed before 6:00 PM will be delivered within 2 hours of the same day. Orders placed after 6:00 PM will be delivered the next day. Depending on your location and courier service availability.
Shipping Charges:
Shipping fees are calculated at checkout based on your order value and delivery location. We offer free shipping on orders over a specific value (as applicable during promotions).
Order Tracking:
Once shipped, a tracking link will be sent to your email to monitor delivery progress.
Cancellation Policy
We understand that plans change. Here’s how cancellations work at 10on10Foods:
Order Cancellation:
Orders can be cancelled within 1 hours of placing them, as we begin processing quickly to maintain freshness. To cancel, please contact us immediately at feedback@10on10foods.com.
After 1 Hour:
Unfortunately, once your order has been processed or shipped, we cannot cancel it.
Incorrect Orders:
If you receive the wrong item or have any issue with your order, please contact us within 24 hours of delivery. We’ll make it right!